Privacy Policy


We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information

  1. What information do we collect?
    We may collect, store and use the following kinds of personal data:
  1. information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views
  2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services
  3. information that you provide to us for the purpose of registering with us (including qualifications, training)
  4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
  5. any other information that you choose to send to us


  • Cookies
    We use cookies on this website. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser
    We may:
  1. send a cookie which may be stored on by your browser on your computer’s hard drive
  2. use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes;
  3. also use that information to recognise your computer when you visit our website, and to personalise our website for you

If you would like to refuse to accept cookies, you are able to change your browser settings. Note that this will, however, have a negative impact upon the usability of many websites, including this one

Example: If you use Internet Explorer you can refuse all cookies by clicking:

  • “Tools”
  • “Internet Options”
  • “Privacy”
  • “Block all cookies”
  1. Using your personal data
    Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website
    We may use your personal information to:
  1. administer the website
  2. improve your browsing experience by personalising the website
  3. enable your use of the services available on the website
  4. send goods purchased by you via the website
  5. supply services purchased by you via the website
  6. send statements and invoices
  7. collect payments owed by you
  8. send general (non-marketing) commercial communications
  9. email notifications which you have specifically requested
  10. send the REPPSA journal, ezines and other marketing communications (relating to our business or the businesses of carefully-selected third parties), such as education and training providers; which we think may be of interest to you by post, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing
  11. deal with enquiries and complaints made by or about you relating to the website and;
  12. we will not without your express consent provide your personal information to any third parties for the purpose of direct marketing


  1. Other disclosures
    In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

    1. to the extent that we are required to do so by law
    2. in connection with any legal proceedings or prospective legal proceedings
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and except as provided in this privacy policy
    4. we will not provide your information to third parties


  1. International data transfers
    Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy


  1. Security of your personal data
    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information
    Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internetYou are responsible for keeping your password and user details confidential


  1. Policy amendments
    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changesWe may also notify you of changes to our privacy policy by email


  1. Your rights
    You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at R100.00)You may instruct us not to process your personal data for marketing purposes by email (to at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes)


  1. Third party websites
    The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites


  1. Updating information
    Please let us know if the personal information which we hold about you needs to be corrected or updated


If you have any questions about this privacy policy or our treatment of your personal data, please contact us on